Online casino Registration Questions

Casino Banking Questions

Casino Bonus and Promotions Questions

Online Casino Safety and Security Questions

General Online Casino Game Questions

How do you register at online casinos?

You will need to submit your personal information when signing up for an online casino. This will mean submitting your name, address and possibly proof of your address as well. If you are signing up with a reputable online casino your personal information will be safe and secure. The online casinos we recommend using only the best online security measures to keep your data safe.

What is the legal age to register?

If you plan to gamble online with real money you will need to be at least 18 years old. You can, however, play the free online slots versions from any age.

What is needed in order to register and play games online?

You will need an internet connection to access slots casinos. You will also need a device to connect with, such as a desktop computer, macs, iPads, Tablets or various smartphones. If you plan to gamble online with real money you will also need to be registered with a suitable banking method.

Can I play online for free?

Yes, you can. All of the top online casinos listed on our site allows free play. This enables you to learn how various slots and casino games work before committing real money online.

Do online casinos accept Canadian dollars?

Absolutely! We only recommend casinos to our Canadian readers that have full support of the Canadian dollar.

Do I have to deposit real money online?

Only if you want to try your luck at winning real money online. If you don’t want to risk real money, play for free! You won’t win any money playing online casino games for free, however, you can still have fun and learn the games.

Can I use different banking methods to deposit and withdraw money?

Yes, you can. The best online casinos allow players to use cards, wire transfers and e-wallets.

How do I make a deposit into an online casino account?

You will need to have a casino account as well as an accepted payment method setup. So if you login to your account and you wish to use a card, wire transfer, or e-wallet deposit method, you will be able to deposit cash straight away. If using an e-wallet be sure to have an e-wallet account and make sure the account has cash loaded onto it. Then your deposit should reflect instantly.

Is there a transaction history that I can look at?

Yes, you can. All you need to do is login to your casino banking account and go to the banking section. Most online casinos will provide you with a full transaction history.

How long does it take withdrawals to payout?

This is entirely dependant on each online casino as well as the type of banking method. A rule of thumb is that the best online casinos usually allow you to withdraw cash within one to three days. Casinos that payout longer than five days are usually not considered good online casinos.

What are the withdrawal limits if any?

This is also dependant on the online casino itself. Some online casinos will have withdrawal limits such as $10,000. You will be limited to this amount per day. Other online casinos have larger limits. Usually, players that are listed as high-rollers will have larger withdrawal limits.

Why can’t I withdraw my bonus cash right away?

Usually, you won’t be able to. Online casinos expect players to deposit and gamble certain amounts of money before allowing withdrawals. Be sure to read the terms and conditions closely before depositing real money.

Can I make deposits in Canadian dollars?

Yes, you can. All of our online casinos offer full support for the Canadian dollar.

Will my winnings get taxed?

Absolutely not. As long as gambling is not declared as your official source of income and you just gamble for fun, it will never get taxed.

What is a welcome or sign up bonus?

This is a bonus offered to new players as a way to lure players to online casinos. Usually, players are handsomely rewarded with extra cash and free slots spin if they deposit real money at online casinos for the first time.

Is it possible to claim welcome bonuses immediately?

No, you won’t be able to. Usually, players are obligated to deposit and wager a certain amount before being allowed to withdraw bonus money. Please read the terms and conditions to see what the amounts are.

What are wagering requirements?

There are usually a set number of wagers that a player must make before the welcome bonus is paid out in full. Be sure to read the terms and conditions closely so you know what these requirements are.

Do casinos offer unique promotions?

Yes, they do. The best online casinos offer regular daily, weekly and monthly promotions to their loyal player base.

What are loyalty rewards?

Loyalty rewards are usually given to players who have stayed with an online casino for quite some time. An online casino likes to reward players who stick with them and continue gambling.

Should I look around for the biggest online bonus?

Of course, you should! Just beware of rogue or scam casinos that may be trying to offer a too good to be true bonus to scam you of your money. Only trust reputable online casinos or those listed on our website.

How do I know if an online casino is secure?

Always have a look at the online casinos URL in the address bar at the top of the webpage. If there is a green lock icon or the word secure, it means the online casino is fully secured with the best data protection.

What is an RNG and how do I know games are fair?

An RNG refers to an online casino’s random number generator. This is software that randomly generates numbers to simulate the roll of dice, or roulette or what cards are picked or what happens on a slot machine. These need to be audited by third parties to ensure they are completely random and the casino is not gaining any undue benefits or edge over the player. If the online casino is reputable it means their RNG will be completely random and fully audited.

Are there online casino scams?

Unfortunately, with the number of online casinos, there are some rogue ones which will try scam you out of your money. The best way to avoid this is to only play at casinos we have recommended.

Where are casinos registered and licenced?

Most online casinos are internationally registered in Macau and Gibraltar. Don’t let this intimidate you as they have been licensing online casinos for many years and are completely safe, legal and secure.

What casino games can I play online?

For starters, you can play the biggest selection of online slots. You will also have access to digital online versions of all your favourite online table games.

How much can I win with online casino games?

This depends on what games you play. Usually online slot machines with a progressive jackpot give players the best chance at winning huge life-changing sums of money. Some jackpots are upwards of $10 million!

What are progressive jackpots?

These are jackpots where many machines are linked together. A small portion of each bet made on each of the linked machines is put into the global jackpot. Even though it is small amounts it very quickly adds up to the millions. These are the biggest jackpots that can be won.

What games have the best odds of winning?

Traditional table games usually have the best odds of winning. Video poker games also give great odds to players. Usually online slots have the lowest odds of winning, however, they do give the biggest jackpots.

What do payout percentages mean?

A payout percentage refers to how often players get paid out on certain machines. For instance, a machine with a payout percentage of 95%, means that for every $100 a player spends, they can expect to receive $95 back.

Do online casinos list their payout percentages?

Most reputable online casinos will list their payout percentages as a form of letting players know how often their games payout.

Do online casinos have higher payout percentages than land-based casinos?

This may surprise you, but yes online casinos do often have higher payout percentages than land-based casinos. This is due to the lower operating costs of running an online casino which allows them to increase the payout percentages.

What are live dealer casino games?

Live dealer casino games are traditional table games that have a live dealer who is filmed operating the casino equipment. This is then streamed live online to players who can place bets as per normal.

What are some of the benefits of online gambling?

Convenience is the first and foremost benefit of online gambling. Being able to gamble at home or on the move is usually what attracts players worldwide.

Do I need to download software to play?

Most online casinos used to ask players to download software, however, it is now common that most online casino games use software that allows players to instantly load the game and start playing.

I have an Apple / Android phone, can I still gamble?

Of course, you can! The top online casinos have full support for Apple, Android and Windows devices. All you need is a modern smartphone and you shouldn’t have any issues.

Can I gamble on the move using smartphones and tablets?

Yes, you can. All you need is signal for internet and you can load up your favourite casinos and games and play anywhere you go.

How do problem gamblers get help?

Contact the support team of any of the online casinos and their trained and professional staff will assist you to get the help you need. Online casinos take problem gambling very seriously and will provide you with help.
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